MercyOne Clive Hearing Care
Audiology • Des Moines, IA
Ratings by platform
- Birdeye / Google Aggregate: 4.4/5 (34 reviews)
- MercyOne Official Provider Surveys: 4.9/5 (31 reviews)
- Healthy Hearing: 4.2/5 (5 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and caring audiologists and ENT providers
- Clear explanations of treatment options and procedures
- Efficient service and friendly demeanor from clinical staff
- High patient satisfaction ratings for individual providers
Common complaints
- Charges for minor repairs on hearing aids previously purchased at the clinic
- Reports of occasional administrative or front-staff issues
- Concerns about wait times or providers appearing too busy to address all concerns thoroughly
In patients' words
"She has been my audiologist for 23 years. She always pays attention to my concerns and addresses them in a competent, caring, and cheerful manner."
— MercyOne patient survey for Mary Claire Summers, AuD"I purchased Oticon hearing aids in 2019. Recently I had a plastic piece that came off my hearing aid. I called and they said to stop in and they would fix it. I was informed by the Audiologist that it would be a $50 charge! I was totally shocked that they would charge me..."
— Patient review on WebMD/Healthy Hearing"Dr. Smit was professional, courteous, friendly and listened to what I had to say. He explained everything in an easy to understand manner..."
— MercyOne patient survey for Jeffrey Smit, MDMore clinics in Des Moines
The Iowa Clinic
Patients praise: Professional and knowledgeable staff · Excellent patient education and clear explanations of procedures/options.
The Iowa Clinic
Patients praise: attentive and caring staff · knowledgeable and professional therapists.
The Iowa Clinic
Patients praise: Strong appreciation for provider professionalism and thoroughness · Patients feeling heard and respected during consultations.
The Iowa Clinic
Patients praise: highly professional and knowledgeable medical care · thorough explanations of procedures and treatment options.
The Iowa Clinic
Patients praise: Knowledgeable, caring, and compassionate physicians · Excellent bedside manner with children.
Podiatry in Des Moines, IA - Find a Physician or Specialist
Patients praise: Kind and professional bedside manner · Effective treatment plans and pain relief.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Des Moines, or filter by state and specialty to compare patient ratings.