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The Iowa Clinic

Audiology • Des Moines, IA

Ratings by platform

  • Birdeye (The Iowa Clinic West Des Moines Campus) (1 review)

What patients say

Patients praise

  • Professional and knowledgeable staff
  • Excellent patient education and clear explanations of procedures/options
  • Accommodating and patient bedside manner
  • Effective resolution of hearing issues

Common complaints

  • Frustration over the length of time taken for hearing aid repairs
  • Dissatisfaction with the troubleshooting or service process for non-responsive hearing aids

In patients' words

"Dawn Baldwin is great to work with. She always helps me with my hearing issues. It’s a pleasure to see her."

— Satisfied patient on The Iowa Clinic website

"Did not want to sen my hearing aid off for repairs as she had it ' running for 10 mins. Hearing aid was muffled not responding to settings. It's been gone almost 2 weeks."

— Patient review on Birdeye regarding The Iowa Clinic Audiology & Hearing Technology

"Courtney at Merit hearing ... was knowledgeable about our hearing loss and was good at explaining things to someone who has problem with their hearing."

— Patient review on Healthy Hearing for Merit Hearing

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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