Audiology & Hearing Technology Des Moines
Audiology • Des Moines, IA
Ratings by platform
- The Iowa Clinic (Amanda Gerst): 4.8 out of 5 stars (based on 81 ratings) (81 ratings)
- The Iowa Clinic (Dawn Baldwin): 4.8 out of 5 stars (based on 91 ratings) (91 ratings)
- Birdeye (The Iowa Clinic West Des Moines Campus): 1 star (based on 1 review) (1 review)
- Healthy Hearing (Merit Hearing): 4.92 out of 5 stars (based on 61 reviews) (61 reviews)
- Healthy Hearing (UnityPoint Health): 4.67 out of 5 stars (based on 3 reviews) (3 reviews)
What patients say
Patients praise
- Professional and knowledgeable staff
- Excellent patient education and clear explanations of procedures/options
- Accommodating and patient bedside manner
- Effective resolution of hearing issues
Common complaints
- Frustration over the length of time taken for hearing aid repairs
- Dissatisfaction with the troubleshooting or service process for non-responsive hearing aids
In patients' words
"Dawn Baldwin is great to work with. She always helps me with my hearing issues. It’s a pleasure to see her."
— Satisfied patient on The Iowa Clinic website"Did not want to sen my hearing aid off for repairs as she had it ' running for 10 mins. Hearing aid was muffled not responding to settings. It's been gone almost 2 weeks."
— Patient review on Birdeye regarding The Iowa Clinic Audiology & Hearing Technology"Courtney at Merit hearing ... was knowledgeable about our hearing loss and was good at explaining things to someone who has problem with their hearing."
— Patient review on Healthy Hearing for Merit HearingMore clinics in Des Moines
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