Hartford HealthCare-GoHealth Urgent Care
Urgent Care • Derby, CT
Ratings by platform
- Zocdoc: 4.19/5 (31 reviews)
What patients say
Patients praise
- Efficient and quick check-in process
- Professional, kind, and attentive staff and providers
- Clean facilities
- Effective care for pediatric patients
- Easy online appointment booking
Common complaints
- Long wait times despite having an appointment
- Concerns about the thoroughness of physical examinations
- Reports of misleading diagnoses resulting in hospital visits
- Unavailability of certain diagnostic services like X-rays when specific technicians are not on-site
In patients' words
"Staff were amazing with my daughter (6)... She was nervous with the Flu/RSV/COVID test- the nurse was amazing in calming her fears and conducted the test without her getting upset. The doctor was amazing as well!"
— Birdeye user review"I am giving low mark’s because I had an appointment and I heard the female staff remind the doctor that I was waiting. I still waited another hour. Also the doctor never touched me."
— Solv user review"Drs are not professional... was there yesterday and now I’m sitting in the hospital from misleading diagnosis that place is a joke CANT get an X-ray if the tech is not there so the drs will just tell u what u wanna hear"
— Solv user reviewMore clinics in Derby
GoHealth Urgent Care - Derby - Hartford HealthCare Medical Group
Patients praise: Efficient and quick check-in processes · Professional, kind, and caring staff and providers.
Adult & Pediatric Dermatology Specialists
Patients praise: Highly regarded providers, particularly Dr. Noonan · Professional, thorough, and attentive medical care.
Griffin Hospital Laboratory
Patients praise: Many patients report quick and efficient service when appointments are booked · Praise for friendly and professional phlebotomists who make the process painless.
Yale New Haven Health Urgent Care
Patients praise: Friendly, professional, and knowledgeable medical staff · Compassionate and attentive care providers (including PAs and MAs).
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.