Urgent Care in Derby, CT| Hartford Healthcare
Urgent Care • Derby, CT
Ratings by platform
- Birdeye (Google): 4.4/5 (633)
- Solv (Derby location): 4.9/5 (323)
- Solv (Derby Division Street location): 4.7/5 (3,162)
- Zocdoc: 4.19/5 (31)
- GoHealth Official Site (Derby Division Street): 4.7/5 (1,381)
What patients say
Patients praise
- Efficient and quick check-in process
- Professional, kind, and attentive staff and providers
- Clean facilities
- Effective care for pediatric patients
- Easy online appointment booking
Common complaints
- Long wait times despite having an appointment
- Concerns about the thoroughness of physical examinations
- Reports of misleading diagnoses resulting in hospital visits
- Unavailability of certain diagnostic services like X-rays when specific technicians are not on-site
In patients' words
"Staff were amazing with my daughter (6)... She was nervous with the Flu/RSV/COVID test- the nurse was amazing in calming her fears and conducted the test without her getting upset. The doctor was amazing as well!"
— Birdeye user review"I am giving low mark’s because I had an appointment and I heard the female staff remind the doctor that I was waiting. I still waited another hour. Also the doctor never touched me."
— Solv user review"Drs are not professional... was there yesterday and now I’m sitting in the hospital from misleading diagnosis that place is a joke CANT get an X-ray if the tech is not there so the drs will just tell u what u wanna hear"
— Solv user reviewMore clinics in Derby
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