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Blood Draw & Testing

Laboratory ServicesDerby, CT

★★★★★4.8/54,052 reviews across 2 platforms

Ratings by platform

  • Birdeye (Quest Diagnostics Derby, CT): 4.0 out of 5 stars (158 reviews)
  • Trustpilot (One Day Tests): 4.8 out of 5 stars (3,894 reviews)

What patients say

Patients praise

  • Many patients report quick and efficient service when appointments are booked
  • Praise for friendly and professional phlebotomists who make the process painless
  • Convenient online booking systems and accessible lab locations
  • Rapid turnaround for test results in many cases

Common complaints

  • Inconsistent staff professionalism and rudeness reported at some clinics
  • Occasional issues with appointment scheduling and communication
  • Technical difficulties with blood draws or veins being missed
  • Long wait times at certain urgent care or clinic settings

In patients' words

"I never thought I would say these words, but every single visit to quest results in a quick and painless visit. I’ve never met more competent and professional people."

Quest Diagnostics Derby review (Birdeye)

"Very rude staff in the blood testing clinic, never have I experienced anything like it 😕"

Review of local health centre in Derby

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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