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GoHealth Urgent Care - Derby - Hartford HealthCare Medical Group logo

GoHealth Urgent Care - Derby - Hartford HealthCare Medical Group

Urgent Care • Derby, CT

★★★★★4.7/52,337 reviews across 3 platforms

Ratings by platform

  • GoHealth Urgent Care Official Website: 4.8/5 (1,381 reviews)
  • Solv Health: 4.9/5 (323 reviews)
  • Birdeye: 4.4/5 (633 reviews)

What patients say

Patients praise

  • Efficient and quick check-in processes
  • Professional, kind, and caring staff and providers
  • Clean and well-maintained facilities
  • Effective and compassionate care for pediatric patients
  • Generally short wait times compared to expectations

Common complaints

  • Occasional dissatisfaction with clinical thoroughness (e.g., reports of providers not performing physical exams)
  • Instances of perceived unprofessional conduct or moralizing by staff
  • Concerns regarding wait times during busy periods

In patients' words

"Friendly staff, not a long wait time. Clean facilities."

— Solv Health Review

"I did not appreciate the moral lecture from the doctor after receiving a positive Covid test. In the future, please remind your doctors to keep discussion about morality out of the room."

— Solv Health Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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