GoHealth Urgent Care - Derby - Hartford HealthCare Medical Group
Urgent Care • Derby, CT
Ratings by platform
- GoHealth Urgent Care Official Website: 4.7 to 4.8 out of 5 (1,381 to 2,608 reviews)
- Solv Health: 4.7 to 4.9 out of 5 (323 to 3,162 ratings)
- Birdeye: 4.4 out of 5 (633 reviews)
What patients say
Patients praise
- Efficient and quick check-in processes
- Professional, kind, and caring staff and providers
- Clean and well-maintained facilities
- Effective and compassionate care for pediatric patients
- Generally short wait times compared to expectations
Common complaints
- Occasional dissatisfaction with clinical thoroughness (e.g., reports of providers not performing physical exams)
- Instances of perceived unprofessional conduct or moralizing by staff
- Concerns regarding wait times during busy periods
In patients' words
"I can not say enough good things about this clinic. We have been here with our daughter several times. She is a toddler and they worked with her better than any pediatrician. The employees have always been professional, kind, and effective."
— GoHealth Urgent Care Website Review"Friendly staff, not a long wait time. Clean facilities."
— Solv Health Review"I did not appreciate the moral lecture from the doctor after receiving a positive Covid test. In the future, please remind your doctors to keep discussion about morality out of the room."
— Solv Health ReviewMore clinics in Derby
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