Yale New Haven Health Urgent Care - Derby
Laboratory Services • Derby, CT
Ratings by platform
- SolvHealth: 4.7 out of 5 stars (4,982 ratings on Solv)
What patients say
Patients praise
- Friendly, professional, and knowledgeable medical staff
- Compassionate and attentive care providers (including PAs and MAs)
- Clean and modern facility environment
- Convenient online check-in and booking options
Common complaints
- Long wait times, even with scheduled appointments
- Perceived rushing by medical staff during visits
- Issues with onsite equipment (e.g., X-ray) availability despite prior confirmation
In patients' words
"Appoint scheduled in advance. Was not seen by provider until 2 hours and 15 minutes after scheduled time... On a positive note, the provider was really good"
— LocalityBiz review"The staff was really nice but we literally waited over an hour for an appointment. They just kept saying the doctor was coming in the room!"
— Yelp review"Every single team member we had an interaction with was friendly and caring. The nurse and provider listened with empathy and care. We were not rushed and felt we were listened to."
— SolvHealth reviewMore clinics in Derby
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