Griffin Hospital | Therapeutic Radiology - Yale School of Medicine
Radiation Oncology • Derby, CT
Ratings by platform
- Healthgrades: Patient Experience rating (based on HCAHPS): 74% patients gave 9–10; 74% would definitely recommend; 7% higher than national average (Not specified for this Healthgrades patient-experience metric)
- Yelp (Griffin Health / Griffin Hospital - Derby): 2.7/5 (57 reviews) for Griffin Health (Derby) (57 reviews)
- Yelp (Griffin Hospital - Derby): 22 reviews (rating value not shown in highlights) (22 reviews)
- U.S. News (Griffin Hospital patient experience): Patient experience: 4/5; willingness to recommend 90% (vs national 88%)
What patients say
Patients praise
- Patient experience metrics are above national averages (HCAHPS-based measures)
- High willingness to recommend / strong overall patient satisfaction scores in U.S. News reporting
- Positive patient narratives about compassion/care found in Griffin Health materials (including comfort and friendliness)
Common complaints
- Low overall public ratings on Yelp for Griffin Health/Griffin Hospital
- Some Yelp reviews complain about staff behavior/competence (e.g., 'horrible miserable staff' language)
In patients' words
"“My brother is in Griffin Hospital and all I can say is that they have an outstanding staff.”"
— Yelp review highlights for Griffin Health (Derby)"“Horrible miserable staff that doesn't want to work there so they take it out on the patient. Also incompetent.”"
— Yelp review snippet for Griffin Hospital (Derby)"“Your facilities, and especially your amazing staff, gave me excellent care and made me about as comfortable as I could be! Literally everyone was friendly, kind and caring…”"
— Griffin Health 'Patient Letters & Comments' pageMore clinics in Derby
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