Yale New Haven Health Urgent Care - Derby
Primary Care • Derby, CT
Ratings by platform
- SolvHealth: 4.7 out of 5 (136 reviews listed on one platform)
What patients say
Patients praise
- Professional and kind medical staff (providers and medical assistants)
- Effective care for children and families
- Cleanliness of the facility
- Helpful virtual care options
Common complaints
- Long wait times despite having an appointment
- Concerns about overbooking appointments
- Perceived lack of thoroughness in medical treatment by some providers
In patients' words
"Appoint scheduled in advance. Was not seen by provider until 2 hours and 15 minutes after scheduled time. To make it worse, upon check in told she was 40 minutes behind. They obviously overbook."
— LocalityBiz"He was inconsolable the entire car ride but when we got there and by the time we left this care facility he was back to his normal happy go lucky little two year old boy."
— Yale New Haven Health official websiteMore clinics in Derby
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