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Hartford HealthCare-GoHealth Urgent Care

Primary Care • Derby, CT

★★★★☆4.2/531 reviews across 1 platform

Ratings by platform

  • Zocdoc: 4.19/5 (31 reviews)

What patients say

Patients praise

  • Efficient and quick check-in process
  • Friendly, attentive, and helpful staff
  • Clean facilities
  • Professional and informative medical care
  • Positive interactions with children/pediatric care

Common complaints

  • Long wait times despite appointments
  • Inadequate physical examination by clinicians
  • Concerns regarding diagnostic accuracy and professionalism
  • Lack of on-site imaging technician availability

In patients' words

"Staff were amazing with my daughter (6)... The doctor was amazing as well! Really taking the time to ensure my daughter was okay."

— Birdeye Review

"I am giving low mark’s because I had an appointment and I heard the female staff remind the doctor that I was waiting. I still waited another hour. Also the doctor never touched me."

— Solv Health Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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