Our Allergy Center – Pulmonary Associates of Richmond
Allergy Care • Colonial Heights, VA
What patients say
Patients praise
- Professional and knowledgeable clinical staff in some locations
- Effective care and treatment for pulmonary and sleep conditions reported by some patients
- Helpful and kind bedside manner from specific providers noted in testimonials
Common complaints
- Difficulty reaching the office via phone, including unreturned calls and automated menu issues
- Poor communication regarding appointment types and scheduling errors
- Concerns regarding bedside manner and professionalism of some providers
- Inconsistent follow-up on prescriptions and patient care requests
In patients' words
"I’ve called them five times and left messages. No return calls. They never answer the phone or return calls."
— Patient review on localitybiz.com regarding Allergy Asthma & Sleep center"5 STARS!! D.O. Nerralla and PA-C Davis are wonderful!! They explained my COPD to me in away I could understand. They talked with me, not at me."
— Patient testimonial on Pulmonary Associates of Richmond website"My son went for his weekly Allergy shot at the office in Colonial Heights and was giving someone else's shot. We found out that the nurse did not follow correct SOP... I don't think that anybody that works in that office has a clue what they are doing."
— Patient review on Vitals.com regarding Dr. Muhammad RaisMore clinics in Colonial Heights
Bon Secours
Patients praise: highly rated individual providers such as Dr. Tejas Raval · many patients express high likelihood to recommend specific doctors.
Virginia Ear Nose & Throat
Patients praise: Compassionate and attentive clinical staff/bedside manner · Professional and knowledgeable medical practitioners.
Virginia Cardiovascular Specialists
Patients praise: Professional and friendly medical staff and physicians · Highly rated patient experience for clinical care.
James River Cardiology
Patients praise: Some providers and physician assistants are described as thorough, kind, and attentive listeners · Friendly and helpful staff in some interactions.
Dr. Charline Anselme
Patients praise: Highly professional and thorough eye exams · Friendly, welcoming, and helpful staff members.
Bon Secours
Patients praise: thoroughness and attentiveness of physicians · excellent bedside manner.
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