Comprehensive Eyecare of Virginia | Colonial Heights
Optometry • Colonial Heights, VA
Ratings by platform
- Birdeye: 4.9/5 stars (502 reviews (aggregate))
What patients say
Patients praise
- Highly professional and thorough eye exams
- Friendly, welcoming, and helpful staff members
- Strong praise for Dr. Anselme's expertise and compassionate care, especially with children
- Efficient testing procedures and office operations
Common complaints
- Occasional reports of unprofessional or cold demeanor from some staff or providers
- Some complaints regarding long wait times during appointments and difficulty scheduling
- Administrative frustrations such as limitations in electronic communications (e.g., ability to only fax)
In patients' words
"Dr. Anselme is one of the best eye doctors in Richmond, VA. She genuinely cares about the well being of all of her patients. She and her excellent staff goes above and beyond to ensure each service is in the best interest of their clients."
— Birdeye review"I think the Doctor (and staff) needs some Customer Service training. I wasn't never given the Doctors name (only that she will be in) nor did the Doctor introduce herself. I felt very rushed, no compassion or concerns."
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