Colonial Heights Location Prince George
Allergy Care • Colonial Heights, VA
Ratings by platform
- Birdeye (Colonial Heights Medical Center): 3.4 out of 5 stars (65 reviews) (65)
- Birdeye (Bon Secours - Colonial Heights Family Medicine): 2.5 out of 5 stars (48 reviews) (48)
What patients say
Patients praise
- Compassionate and attentive clinical staff/bedside manner
- Professional and knowledgeable medical practitioners
- Clean and well-maintained facilities
- Efficient check-in processes at some locations
- Strong patient trust and loyalty for specific physicians
Common complaints
- Long phone wait times and difficulty reaching staff
- Administrative and billing concerns, including potential overcharging
- Poor communication or lack of responsiveness to patient needs
- Negative experiences with facility care (specifically at a rehabilitation center)
- Occasional reports of dismissive behavior from individual providers
In patients' words
"I would NOT recommend this facility at all. Almost every time we've called we've been put on hold for over 15 minutes or more to only find out nothing."
— SeniorAdvice (Colonial Heights Health Care and Rehabilitation Center)"While patients acknowledge that 'the doctors are great,' there are significant concerns regarding the administrative and billing aspects of the practice."
— Dr. Rachele Idelman (VCU Health at Colonial Square review summary)"Patients consistently praise Dr. Keith Roberts for his exceptional bedside manner, describing him as caring, understanding, and an excellent listener who makes them feel comfortable and at ease."
— WebMD (Dr. Keith Roberts)More clinics in Colonial Heights
Colonial Heights Ear, Nose, Throat and Allergy Care
Patients praise: highly rated individual providers such as Dr. Tejas Raval · many patients express high likelihood to recommend specific doctors.
Our Allergy Center – Pulmonary Associates of Richmond
Patients praise: Professional and knowledgeable clinical staff in some locations · Effective care and treatment for pulmonary and sleep conditions reported by some patients.
Virginia Cardiovascular Specialists - The Name To Trust In ...
Patients praise: Professional and friendly medical staff and physicians · Highly rated patient experience for clinical care.
James River Cardiology: Cardiologist in Richmond VA
Patients praise: Some providers and physician assistants are described as thorough, kind, and attentive listeners · Friendly and helpful staff in some interactions.
Comprehensive Eyecare of Virginia | Colonial Heights
Patients praise: Highly professional and thorough eye exams · Friendly, welcoming, and helpful staff members.
Bon Secours — Colonial Heights Ear, Nose, Throat and Allergy Care
Patients praise: thoroughness and attentiveness of physicians · excellent bedside manner.
Comparing your options?
Browse other clinics in Colonial Heights, or filter by state and specialty to compare patient ratings.

