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Radiology at Beth Israel Deaconess Medical Center – Chelsea

Radiology and Imaging • Chelsea, MA

★★☆☆☆2.0/520 reviews across 1 platform

Ratings by platform

  • Birdeye: 2.0/5 (20 reviews)

What patients say

Patients praise

  • Some patients reported positive interactions with medical staff and technicians
  • Availability of bilingual staff and interpreter services
  • Accredited breast imaging program and board-certified radiologists

Common complaints

  • Difficulty and inconsistency in scheduling appointments
  • Long wait times at the facility and on the phone
  • Unprofessional or rude conduct by some reception and support staff
  • Lack of communication or follow-through regarding instructions and procedures

In patients' words

"The scheduling phone staff are AWFUL. If you call 3 times you will get 3 separate answers that all don’t match up with each others instructions."

— Birdeye review of Department of Radiology at Beth Israel Deaconess Medical Center

"I’ve had great experiences across several departments at this medical center, including urgent care, radiology, and orthopedics."

— LocalityBiz review of Beth Israel Deaconess HealthCare-Chelsea

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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