Radiology at Beth Israel Deaconess Medical Center – Chelsea
Radiology and Imaging • Chelsea, MA
Ratings by platform
- Birdeye: 2.0 out of 5 stars (based on 20 reviews on one platform) (20 reviews (on analyzed platform))
What patients say
Patients praise
- Some patients reported positive interactions with medical staff and technicians
- Availability of bilingual staff and interpreter services
- Accredited breast imaging program and board-certified radiologists
Common complaints
- Difficulty and inconsistency in scheduling appointments
- Long wait times at the facility and on the phone
- Unprofessional or rude conduct by some reception and support staff
- Lack of communication or follow-through regarding instructions and procedures
In patients' words
"The scheduling phone staff are AWFUL. If you call 3 times you will get 3 separate answers that all don’t match up with each others instructions."
— Birdeye review of Department of Radiology at Beth Israel Deaconess Medical Center"I’ve had great experiences across several departments at this medical center, including urgent care, radiology, and orthopedics."
— LocalityBiz review of Beth Israel Deaconess HealthCare-ChelseaMore clinics in Chelsea
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