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Physical TherapyChelsea, MA

★★★★★4.9/582 reviews across 1 platforms

Ratings by platform

  • Aggregated review data: 4.9/5 (82)
  • Facebook: 90% recommend (32 reviews)

What patients say

Patients praise

  • Highly knowledgeable and professional staff
  • Effective treatment plans for post-surgical rehab and various injuries
  • Friendly and welcoming atmosphere
  • Personalized care and support throughout the recovery process
  • Accommodating and flexible scheduling

Common complaints

  • Concerns regarding the level of supervision provided to Physical Therapist Assistants (PTAs) by physical therapists
  • Occasional criticism of the clinic's staffing model and patient-to-therapist interaction patterns

In patients' words

"I promise even on your worst days you’ll walk in with a frown, and leave with a smile!"

Patient review from aggregated data

"Be very aware of this place ! The therapist never steps in to help the PTAs! And to be honest they're not trained enough to be left alone ."

Patient review from MapQuest/Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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