Physical Therapy Locations - Mass General Hospital
Physical Therapy • Chelsea, MA
Ratings by platform
- Mgh Chelsea Healthcare Center (Birdeye): 3/5 stars (31 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and caring medical staff in some departments
- Successful rehabilitation outcomes for some patients
- Language accessibility (Spanish speakers) at some local facilities
- Convenient location for local residents
Common complaints
- Difficulty reaching the department via phone or receiving call-backs
- Perceived incompetence or lack of responsiveness from staff regarding referrals and scheduling
- Frustration with bureaucratic processes or discharge policies
- Isolated reports of unprofessional or dismissive attitudes from specific staff members
In patients' words
"Tried to contact the Physical therapy department at Chelsea MGH many times for the past week. There’s only a voice mail asking us to leave name and phone number so they’ll reach back to us. Well I have left multiple messages with my call back number no one has called me back."
— MGH Chelsea Healthcare Center review on localitybiz.com"Their neurology department needs to do better. I am not sure what their employees are doing for referrals not to be entered in EPIC a timely manner."
— Mgh Chelsea Healthcare Center review on BirdeyeMore clinics in Chelsea
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