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Family Medicine in Chelsea, MA - Primary Care | Physicians

Primary CareChelsea, MA

★★★★★4.8/5403 reviews across 5 platforms

Ratings by platform

  • Mass General Brigham (Dr. Madhuri Preeti Rao): 4.8 out of 5 (85 ratings, 20 reviews)
  • Mass General Brigham (Dr. Peter M Grinspoon): 4.9 out of 5 (60 ratings, 15 reviews)
  • Mass General Brigham (Dr. Krystal W Savice): 4.6 out of 5 (70 ratings, 14 reviews)
  • Mass General Brigham (Dr. Andrew VA Foley): 4.9 out of 5 (134 ratings, 33 reviews)
  • Mass General Brigham (Dr. Wynne Armand): 5.0 out of 5 (54 ratings, 12 reviews)
  • LocalityBiz (Beth Israel Deaconess HealthCare-Chelsea): 1 to 2 stars (variable) (Multiple user reviews)

What patients say

Patients praise

  • Highly professional, thorough, and attentive physicians
  • Compassionate and caring bedside manner
  • Clear and effective communication from doctors
  • Positive patient outcomes and care plans
  • Prompt responses through patient portals

Common complaints

  • Long wait times in office and on the phone
  • Unprofessional or rude front desk and administrative staff
  • Difficulty scheduling appointments
  • Dismissive communication from staff

In patients' words

"Well, he's the best primary care doctor I've ever been assigned. I wouldn't trade him for anything, and the care from the staff at Mass General Hospital is incomparable to that of other hospitals."

Mass General Brigham patient review

"Sometimes you will get a decent front staff or a nurse but generally, they are rude and unprofessional. Sometimes you will get a nice front staff, but most of the time, No. The wait is ridiculous; both in the office and on the phone."

LocalityBiz user review for BID HealthCare-Chelsea

"He's a wonderful doctor. He is very informative. He takes me right away. He calls me with any information regarding my health. He is wonderful. Thank you."

Mass General Brigham patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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