Physical Therapy at Beth Israel Deaconess Medical Center – Chelsea
Physical Therapy • Chelsea, MA
Ratings by platform
- Solv Health: 1.0 out of 5 (for the Urgent Care location) (1 review)
- Yelp (via MapQuest): Generally low ratings based on aggregated user reviews (e.g., Yelp) (Multiple (not explicitly totaled in source))
What patients say
Patients praise
- Praise for specific doctors' professionalism, efficiency, and caring nature
- Positive experiences with physical therapy sessions, including helpful staff and easy scheduling
- Convenience of having various medical services, such as lab, x-ray, and specialists, in one building
- Competent and thorough primary care providers
Common complaints
- Reports of dysfunctional communication between medical staff and departments
- Dissatisfaction with front desk staff professionalism and conduct
- Complaints regarding long wait times and appointment scheduling/rescheduling issues
- Reports of perceived lack of patient-centered care and empathy in specific interactions
In patients' words
"I had two physical therapy sessions here, and both were amazing! The front desk staff and the doctor were very nice and scheduling an appointment over the phone was easier."
— LocalityBiz (User Review)"While my procedure went off without a hitch, the staff is very dysfunctional. There's no communication between docs and nurses post op. Everyone gives different answers to the same questions."
— MapQuest/Yelp (User Review)"It was horrible. I went in there bc im 13 weeks pregnant and was bleeding activly since 7pm the day before. They told me they were busy and i had to wait?!!!"
— Solv Health (User Review)More clinics in Chelsea
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