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Charlestown Community Health Center

Neurology • Charlestown, MA

★☆☆☆☆1.0/55 reviews across 1 platform

Ratings by platform

  • Yelp": 1/5 (5 reviews)

What patients say

Patients praise

  • Knowledgeable and great medical staff/doctors
  • Supportive, multigenerational family-oriented environment
  • Modern facility/office space
  • Professional management

Common complaints

  • Poor communication and difficulty reaching staff
  • Issues with prescription refills
  • Long wait times and disorganized check-in/check-out processes
  • Perceived unprofessionalism in medical follow-up

In patients' words

"Every month I take less than the prescribed amount because without fail there is a problem EVERY SINGLE MONTH refilling a prescription I’ve been on for 20 years. The receptionist is rude... and doesn’t forward messages for the doctor or nurse to call back."

— Yelp review for MGH Charlestown HealthCare Center"

"MGH Charlestown is very well managed. Staff is very professional. The doctors are great."

— Yelp review for MGH CHARLESTOWN HEALTHCARE CENTER"

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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