Charlestown Community Health Center - Mass General Hospital
Neurology • Charlestown, MA
Ratings by platform
- Yelp": 1 out of 5 stars (based on specific negative feedback instances)" (5 reviews noted on one page")
What patients say
Patients praise
- Knowledgeable and great medical staff/doctors
- Supportive, multigenerational family-oriented environment
- Modern facility/office space
- Professional management
Common complaints
- Poor communication and difficulty reaching staff
- Issues with prescription refills
- Long wait times and disorganized check-in/check-out processes
- Perceived unprofessionalism in medical follow-up
In patients' words
"Every month I take less than the prescribed amount because without fail there is a problem EVERY SINGLE MONTH refilling a prescription I’ve been on for 20 years. The receptionist is rude... and doesn’t forward messages for the doctor or nurse to call back."
— Yelp review for MGH Charlestown HealthCare Center""MGH Charlestown is very well managed. Staff is very professional. The doctors are great."
— Yelp review for MGH CHARLESTOWN HEALTHCARE CENTER"More clinics in Charlestown
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