SSM Health Medical Group
Obstetrics and Gynecology • Centralia, IL
Ratings by platform
- SSM Health official provider page (example: Alicia Davis, APRN-CNP): 4.6 out of 5 (71 ratings, 23 reviews)
What patients say
Patients praise
- Providers are described as knowledgeable, thorough, and compassionate
- Staff are often praised for being friendly, kind, and attentive
- Patients feel listened to and comfortable discussing their health concerns
- Appreciation for clear explanations and personalized care
Common complaints
- Long wait times for appointments and during visits
- Difficulty with scheduling
- Perceived dismissiveness or lack of empathy in specific interactions (e.g., pain management discussions)
- Communication issues regarding medical records or referral errors
In patients' words
"She seemed to care about me as a person and how I was feeling."
— SSM Health official patient review"Takes a while to get things scheduled."
— SSM Health official patient review"Dr Ganz was very kind, however, he was unable to assist in my treatment. No one reviewed my case ahead of time to realize that I was mistakenly referred to his office."
— Verified patient feedback platformMore clinics in Centralia
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Centralia, IL - Orthopedic Podiatry and Spine Care
Patients praise: Kind, courteous, and caring bedside manner · Thorough explanations and detailed care plans.
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