Carbondale Walk-In Care
Urgent Care • Carbondale, IL
Ratings by platform
- Birdeye (aggregating Google and Facebook reviews): 3.9 out of 5 stars (95 reviews)
What patients say
Patients praise
- Friendly, professional, and attentive staff
- Practitioners described as caring and thorough in listening and diagnosis
- Efficient service with short wait times in many instances
- Convenient access for urgent/non-life-threatening needs, including weekends
Common complaints
- Occasional slow check-in process and delays impacting total visit time
- Concerns regarding communication with the office (e.g., being routed through a call center)
- Isolated reports of unprofessional, cold, or dismissive bedside manner in specific negative experiences
In patients' words
"ALWAYS very attentive, professional, and kind staff"
— Loc8NearMe Review (October 2024)"No one should ever have to AMA out of the ER and risk losing a limb because the staff are cold, assuming, biased and unprofessional. No stars, I do not recommend."
— Birdeye Review (Negative experience)"One of the best and most professional urgent care centers I've been to. Treated greatly by all the staff and practitioners"
— Loc8NearMe Review (February 2022)More clinics in Carbondale
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