Carbondale Walk-In Care
Urgent Care • Carbondale, IL
Ratings by platform
- Birdeye (aggregating Google and Facebook reviews): 3.9/5 (95 reviews)
What patients say
Patients praise
- Friendly, professional, and attentive staff
- Practitioners described as caring and thorough in listening and diagnosis
- Efficient service with short wait times in many instances
- Convenient access for urgent/non-life-threatening needs, including weekends
Common complaints
- Occasional slow check-in process and delays impacting total visit time
- Concerns regarding communication with the office (e.g., being routed through a call center)
- Isolated reports of unprofessional, cold, or dismissive bedside manner in specific negative experiences
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Patients praise: thoroughness · courtesy and professionalism.
Psychiatrists and Psychiatric Nurses in Carbondale, IL
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