Dr. Kelli Webb
Plastic Surgery • Carbondale, IL
Ratings by platform
- U.S. News & World Report: 5/5 (Overall patient experience rating) (41 reviews total (as of July 2026))
- Southern Illinois Healthcare (SIH): 4.9/5 (147 ratings)
- Healthgrades: 4.7/5 (26 reviews)
- Vitals: 3.7/5 (9 ratings)
What patients say
Patients praise
- Patients frequently describe her as caring, professional, and friendly
- Many reviews praise her surgical outcomes and skills
- Staff is often described as welcoming and helpful
- She is recognized for her positive bedside manner
Common complaints
- Some patients reported feeling rushed during appointments
- Occasional complaints about lack of thoroughness or unmet expectations regarding patient communication
- Isolated reports of difficulty scheduling appointments or referral issues
In patients' words
"Dr. Webb was attentive, positive, informative and just a delight really. I couldn't have been more pleased."
— Healthgrades"She rushed me never asked if I had questions, came in and out. Worse experience."
— Vitals"Dr. Webb is absolutely the total package. She is a great physician, has great bedside manners, and feels like a girlfriend you can talk to."
— HealthgradesMore clinics in Carbondale
Hal Lewis, MD
Patients praise: Courteous and professional demeanor · Thorough and clear explanations of treatments.
Plastic Surgery in Carbondale, IL
Patients praise: Professional and knowledgeable care · Satisfactory surgical results, particularly in reconstructive cases.
Hal Lewis, MD | Southern Illinois Healthcare
Patients praise: thoroughness · courtesy and professionalism.
Psychiatrists and Psychiatric Nurses in Carbondale, IL
Patients praise: Providers described as patient, attentive, and good listeners · Appreciation for providers who do not judge and offer sound guidance.
Cancer Care | Southern Illinois Healthcare
Patients praise: High patient satisfaction ratings specifically for the SIH Cancer Institute and providers (often around 4.8-4.9 out of 5) · Descriptions of staff as friendly, caring, and professional in many positive reviews.
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