Shawnee Health
Internal Medicine • Carbondale, IL
Ratings by platform
- Birdeye: 1/5 (1 review)
- uscompanies.net (6 reviews)
- dental.page (61 reviews)
- Vitals
What patients say
Patients praise
- Friendly and welcoming staff in certain departments, particularly OB/GYN
- Supportive care during pregnancy
- Accessible and community-focused provider
Common complaints
- Long wait times for appointments and while at the office
- Difficulty with scheduling, including missed or canceled appointments
- Perceived lack of empathy or poor bedside manner from some providers
- Communication issues with staff and difficulty getting urgent care/refills
- Dissatisfaction with dental treatment plans and care quality
More clinics in Carbondale
Internal Medicine | Southern Illinois Healthcare
Patients praise: High average satisfaction ratings for individual providers (often 4.7-5.0 on internal platforms) · Physicians described as compassionate and caring.
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Patients praise: Compassionate and caring individual physicians and nursing staff · Professional and thorough care in specialized departments like cancer treatment and reconstructive surgery.
Hal Lewis, MD
Patients praise: Courteous and professional demeanor · Thorough and clear explanations of treatments.
Hal Lewis, MD
Patients praise: thoroughness · courtesy and professionalism.
Psychiatrists and Psychiatric Nurses in Carbondale, IL
Patients praise: Providers described as patient, attentive, and good listeners · Appreciation for providers who do not judge and offer sound guidance.
Southern Illinois Healthcare
Patients praise: High patient satisfaction ratings specifically for the SIH Cancer Institute and providers (often around 4.8-4.9 out of 5) · Descriptions of staff as friendly, caring, and professional in many positive reviews.
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