Internal Medicine | Southern Illinois Healthcare
Internal Medicine • Carbondale, IL
Ratings by platform
- SIH internal (Dr. Ayesha Saeed): 4.8/5.0 (216 ratings)
- SIH internal (Dr. Andrew Hossler): 4.9/5.0 (525 ratings)
- Birdeye (SIH Center for Medical Arts): 3.6/5.0 (131 reviews)
- Facebook: 78% recommend (273 reviews)
What patients say
Patients praise
- High average satisfaction ratings for individual providers (often 4.7-5.0 on internal platforms)
- Physicians described as compassionate and caring
- Clear explanations and inclusion in decision-making reported by many patients
Common complaints
- Billing and insurance coding disputes
- Long wait times
- Staff interactions perceived as rude or non-personal
- Concerns regarding communication and quality of care in specific instances
In patients' words
"Words express how very compassionate and caring Dr. Korte has been to me and my family... Anyone under his care is so fortunate."
— Birdeye patient review"Waited over an hour and was prescribed nothing... Complete waste of time."
— Birdeye patient review"I get a letter in mail that SIH sent me a letter saying they will turn me into collections if i do not pay the bill full amount after they have seen I have paid last several months."
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Patients praise: thoroughness · courtesy and professionalism.
Psychiatrists and Psychiatric Nurses in Carbondale, IL
Patients praise: Providers described as patient, attentive, and good listeners · Appreciation for providers who do not judge and offer sound guidance.
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