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Family Medicine Residency Program | Carbondale

Family MedicineCarbondale, IL

★★★☆☆3.4/512 reviews across 2 platforms

Ratings by platform

  • WebMD Care: 3.5 out of 5 (9 ratings)
  • Vitals: 3.0 out of 5 (not explicitly stated total count, but mentions 3 reviews)

What patients say

Patients praise

  • compassionate, respectful, and thorough patient care by doctors
  • supportive, patient-centered residency training environment
  • long-term satisfaction with specific practitioners

Common complaints

  • administrative and staff difficulties (rude/uncommunicative behavior)
  • billing errors
  • issues with referral management and organization
  • concerns about bedside manner in certain instances

In patients' words

"I have met with 3 of their providers with different specialties and was treated with respect and compassion each time. They listened, took time with me and exhibited a thorough knowledge of the whole person."

Local Guide World (SIU Family Medicine)

"Love my doctor - but the rest of the staff make almost every interaction difficult. They are often rude, uncommunicative, and like as not, a visit will be followed with a billing error."

Local Guide World (SIU Family Medicine)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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