
Family Medicine Residency Program | Carbondale
Family Medicine • Carbondale, IL
Ratings by platform
- WebMD Care: 3.5 out of 5 (9 ratings)
- Vitals: 3.0 out of 5 (not explicitly stated total count, but mentions 3 reviews)
What patients say
Patients praise
- compassionate, respectful, and thorough patient care by doctors
- supportive, patient-centered residency training environment
- long-term satisfaction with specific practitioners
Common complaints
- administrative and staff difficulties (rude/uncommunicative behavior)
- billing errors
- issues with referral management and organization
- concerns about bedside manner in certain instances
In patients' words
"I have met with 3 of their providers with different specialties and was treated with respect and compassion each time. They listened, took time with me and exhibited a thorough knowledge of the whole person."
— Local Guide World (SIU Family Medicine)"Love my doctor - but the rest of the staff make almost every interaction difficult. They are often rude, uncommunicative, and like as not, a visit will be followed with a billing error."
— Local Guide World (SIU Family Medicine)More clinics in Carbondale
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