Prairie Cardiovascular
Cardiology • Carbondale, IL
Ratings by platform
- BirdEye: 3.1/5 (16 reviews)
- WebMD (3 reviews)
- Yelp (1 review)
What patients say
Patients praise
- Physicians are often perceived as skilled and well-recommended
Common complaints
- Unhelpful, rude, or unprofessional office staff
- Difficulties with scheduling, appointments, and insurance preauthorizations
- Poor communication regarding urgent concerns, test results, and follow-up care
In patients' words
"Well, the doctors may be well recommended but the office staff is terrible. If you have to have a preauthorization from an insurance company and I'm sure they KNOW it can take 2 weeks, you don't send it in 2 business days before the appointment..."
— LocalityBiz Review"Front desk staff is super rude, some nurses rude or uncaring, no follow ups after procedure, problems with scheduling..worst cardiology place ever had to be seen by"
— WebMD Review"There is no room for screw-ups in cardiac medicine and negligence can be deadly. BTW, they forgot to schedule a post surgical appointment for the stint, ineptitude marches on at Prairie Heart."
— LocalityBiz ReviewMore clinics in Carbondale
SIH Prairie Heart Institute
Patients praise: Highly regarded and compassionate medical providers and specialists · Patients feeling well-cared for during procedures and clinical encounters.
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Patients praise: Courteous and professional demeanor · Thorough and clear explanations of treatments.
Hal Lewis, MD
Patients praise: thoroughness · courtesy and professionalism.
Psychiatrists and Psychiatric Nurses in Carbondale, IL
Patients praise: Providers described as patient, attentive, and good listeners · Appreciation for providers who do not judge and offer sound guidance.
Southern Illinois Healthcare
Patients praise: High patient satisfaction ratings specifically for the SIH Cancer Institute and providers (often around 4.8-4.9 out of 5) · Descriptions of staff as friendly, caring, and professional in many positive reviews.
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