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Urgent Care • Buckhannon, WV

What patients say

Patients praise

  • Friendly and caring staff
  • Quick and efficient service (in some instances)
  • Clean facility
  • Convenient local access

Common complaints

  • Long wait times
  • Lack of privacy/HIPAA concerns
  • Disagreement with medical diagnosis or care quality

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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PromptCare

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Patients praise: Many patients report positive experiences with doctors, nurse assistants, and X-ray technicians · Strong ratings for nurse and doctor communication in official satisfaction surveys.

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St. Joseph's Hospital

★★★★★5.0/5(239 reviews · 1 platform)

Patients praise: Strong nurse communication and staff responsiveness (CMS HCAHPS-derived strengths) · Clean environment.

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Buckhannon Family Dental

★★★★★4.8/5(299 reviews · 2 platforms)

Patients praise: Praised patient-first care and compassionate communication (Dr. Joshua Henzler) · Use of humor/great personality reported to ease dental anxiety (Dr. Joshua Henzler).

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Kroger Pharmacy

★★★★★4.7/5(300 reviews · 1 platform)

Patients praise: Staff described as extremely nice and caring · Pharmacist identified by name as wonderful and helpful.

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Community Care of Buckhannon

★★★★☆4.4/5(350 reviews · 3 platforms)

Patients praise: praise for medical providers, physicians, and nurses for being professional and compassionate · strong patient experience ratings in official CMS surveys for the local hospital.

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