Community Care of Buckhannon
Internal Medicine • Buckhannon, WV
What patients say
Patients praise
- praise for medical providers, physicians, and nurses for being professional and compassionate
- strong patient experience ratings in official CMS surveys for the local hospital
- convenient evening appointment availability for some services
- effective and immediate care in urgent or emergency situations reported by some patients
Common complaints
- dissatisfaction with front desk and administrative staff communication
- reports of long wait times in the emergency room
- concerns regarding billing accuracy and financial communication
- isolated complaints about bedside manner and responsiveness in certain hospital units
More clinics in Buckhannon
St. Joseph's Hospital
Patients praise: High patient recommendation rates in official surveys, with some sources citing an 80-92% willingness to recommend the facility · Positive feedback regarding nurse communication, cleanliness, and the quietness of the hospital environment.
Buckhannon Family Dental
Patients praise: Praised patient-first care and compassionate communication (Dr. Joshua Henzler) · Use of humor/great personality reported to ease dental anxiety (Dr. Joshua Henzler).
Kroger Pharmacy
Patients praise: Staff described as extremely nice and caring · Pharmacist identified by name as wonderful and helpful.
PromptCare
Patients praise: Many patients report positive experiences with doctors, nurse assistants, and X-ray technicians · Strong ratings for nurse and doctor communication in official satisfaction surveys.
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