Buckhannon | Accessible Care, Call Now
Internal Medicine • Buckhannon, WV
Ratings by platform
- Birdeye (Community Care Express): 3.7/5 stars (21 reviews)
- Birdeye (St. Joseph's Hospital): 3.1/5 stars (90 reviews)
- CMS HCAHPS (St. Joseph's Hospital): 5/5 stars (CMS) (239 surveys)
What patients say
Patients praise
- praise for medical providers, physicians, and nurses for being professional and compassionate
- strong patient experience ratings in official CMS surveys for the local hospital
- convenient evening appointment availability for some services
- effective and immediate care in urgent or emergency situations reported by some patients
Common complaints
- dissatisfaction with front desk and administrative staff communication
- reports of long wait times in the emergency room
- concerns regarding billing accuracy and financial communication
- isolated complaints about bedside manner and responsiveness in certain hospital units
In patients' words
"From the moment you walk in, you’re treated with genuine care, respect, and compassion. The staff is warm, welcoming, and incredibly knowledgeable... The providers take their time to actually listen."
— Community Care Connections of Buckhannon online review"The Dr. is great, in fact awesome, the Nurse assistant is awesome... The issue is the front desk. They are unfriendly, unkind, borderline rude."
— St. Joseph's Hospital online review (Birdeye)More clinics in Buckhannon
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