St. Joseph's Hospital - WVU Medicine
Family Medicine • Buckhannon, WV
Ratings by platform
- Birdeye (St Joseph's Hospital): 3.1 star rating (90 reviews)
- U.S. News (St. Joseph's Hospital of Buckhannon): 92% willing to recommend (not stated)
- Vivian Health (WVU Medicine listing shown on page): 4.0 rating (2 reviews) (2 reviews)
- Momentary Labs / CMS HCAHPS aggregate: 5 out of 5 overall star rating (239 patient surveys)
- My Caring Plan (community review score): 6.5 (proprietary score) (64 reviews)
What patients say
Patients praise
- Strong nurse communication and staff responsiveness (CMS HCAHPS-derived strengths)
- Clean environment
- Quieter atmosphere
- High patient willingness to recommend (U.S. News)
- Positive experiences described in individual reviews (e.g., “Very happy with our visit”)
Common complaints
- Low/negative overall review sentiment on at least one platform (e.g., 3.1 rating)
- Reported delays and cancellations for procedures
- Emergency room concerns (left unattended/not placed safely, long wait times)
- Concerns about communication/responsiveness
- Financial handling/collections criticized
- Medical opinions/diagnostics questioned
In patients' words
"“Just had a telehealth visit for my daughter… Very happy with our visit”"
— Birdeye review excerpt"“Now, this is my health and life… Prescription still wasn’t filled.”"
— Birdeye review excerpt"“Patients have experienced significant delays and cancellations… Emergency room visits have been described as lacking in care and attention… Long wait times in the emergency room have been a common complaint.”"
— My Caring Plan (AI-generated review summary)More clinics in Buckhannon
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