Buckhannon CareXpress
Urgent Care • Buckhannon, WV
Ratings by platform
- Birdeye: 3.7/5 (21 reviews)
What patients say
Patients praise
- Caring staff
- Clean facility
- Cost-effective alternative to emergency room visits
- Convenient/quick service for some patients
Common complaints
- Long wait times
- Concerns regarding patient privacy/HIPAA compliance
- Mixed feedback on medical accuracy/diagnostic care
In patients' words
"On three different occasions I have had to be seen by a provider at this location and EVERY time the wait time was ridiculous BUT the biggest issue was lack of HIPPA... Absolutely no privacy."
— LocalityBiz user review"Staff are very caring and great. Everyone is nice here. Quick visit. Would recommend to anyone. Clean facility."
— LocalityBiz user reviewMore clinics in Buckhannon
PromptCare
Patients praise: Many patients report positive experiences with doctors, nurse assistants, and X-ray technicians · Strong ratings for nurse and doctor communication in official satisfaction surveys.
St. Joseph's Hospital
Patients praise: Strong nurse communication and staff responsiveness (CMS HCAHPS-derived strengths) · Clean environment.
Buckhannon Family Dental
Patients praise: Praised patient-first care and compassionate communication (Dr. Joshua Henzler) · Use of humor/great personality reported to ease dental anxiety (Dr. Joshua Henzler).
Kroger Pharmacy
Patients praise: Staff described as extremely nice and caring · Pharmacist identified by name as wonderful and helpful.
Community Care of Buckhannon
Patients praise: praise for medical providers, physicians, and nurses for being professional and compassionate · strong patient experience ratings in official CMS surveys for the local hospital.
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