Community Care Connections of Buckhannon
Behavioral Health • Buckhannon, WV
Ratings by platform
- LocalityBiz: 1/5 (1 review)
What patients say
Patients praise
- counselors and front office staff described as nice and helpful
- offers comprehensive outpatient addiction treatment and mental health services
- commitment to evidence-based and holistic patient care plans
- actively involved in community outreach and recovery events
Common complaints
- concerns regarding overbearing treatment protocols for drug screening and medication counts
- reports of negative experiences with medical staff compared to counseling staff
- claims of feeling harassed due to frequent contact requirements
In patients' words
"The counselors and front office staff are incredibly nice and helpful. The medical side however is HORRIBLE."
— LocalityBiz review"It's the worst treatment program I have been apart of... They even started dosing me off of my psych meds immediately which sent me into withdrawl and put me in an extremely vulnerable state."
— LocalityBiz reviewMore clinics in Buckhannon
St. Joseph's Hospital
Patients praise: Strong nurse communication and staff responsiveness (CMS HCAHPS-derived strengths) · Clean environment.
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Patients praise: Praised patient-first care and compassionate communication (Dr. Joshua Henzler) · Use of humor/great personality reported to ease dental anxiety (Dr. Joshua Henzler).
Kroger Pharmacy
Patients praise: Staff described as extremely nice and caring · Pharmacist identified by name as wonderful and helpful.
Community Care of Buckhannon
Patients praise: praise for medical providers, physicians, and nurses for being professional and compassionate · strong patient experience ratings in official CMS surveys for the local hospital.
PromptCare
Patients praise: Many patients report positive experiences with doctors, nurse assistants, and X-ray technicians · Strong ratings for nurse and doctor communication in official satisfaction surveys.
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