Behavioral Health - Medical Services

Patients praise

• Availability of diverse mental health and addiction medicine services including individual, group, and family therapy
• Comprehensive, evidence-based, and individualized treatment approaches across the lifespan
• Presence of multidisciplinary teams including psychiatrists, psychologists, therapists, and recovery specialists
• Emphasis on compassionate, empathetic, and accessible care in local settings

Common complaints

• Concerns about medical management and treatment programs, including perceived over-regulation or excessive requirements for drug screens and med counts
• Reports of poor communication, lack of listening by providers, and perceived disregard for patient needs/preferences for medication
• Frustration with provider turnover, waiting lists, and challenges in accessing timely services
• Allegations of privacy concerns and unprofessional conduct by some staff members