Davis Health System
Behavioral Health • Buckhannon, WV
Ratings by platform
- localitybiz.com (for Community Care Connections): 1/5 (1 review)
What patients say
Patients praise
- Availability of diverse mental health and addiction medicine services including individual, group, and family therapy
- Comprehensive, evidence-based, and individualized treatment approaches across the lifespan
- Presence of multidisciplinary teams including psychiatrists, psychologists, therapists, and recovery specialists
- Emphasis on compassionate, empathetic, and accessible care in local settings
Common complaints
- Concerns about medical management and treatment programs, including perceived over-regulation or excessive requirements for drug screens and med counts
- Reports of poor communication, lack of listening by providers, and perceived disregard for patient needs/preferences for medication
- Frustration with provider turnover, waiting lists, and challenges in accessing timely services
In patients' words
"The counselors and front office staff are incredibly nice and helpful. The medical side however is HORRIBLE. It's the worst treatment program I have been apart of... I was literally, not exaggerating, called 27 times in less than 3 months to come in for random drug screens and med counts."
— localitybiz.com"All providers need to understand and listen to clients and what they need, not make decisions for them....I don't feel valued as a consumer when this happens."
— West Virginia Bureau for Behavioral Health 2024 Survey ReportMore clinics in Buckhannon
St. Joseph's Hospital
Patients praise: Strong nurse communication and staff responsiveness (CMS HCAHPS-derived strengths) · Clean environment.
Buckhannon Family Dental
Patients praise: Praised patient-first care and compassionate communication (Dr. Joshua Henzler) · Use of humor/great personality reported to ease dental anxiety (Dr. Joshua Henzler).
Kroger Pharmacy
Patients praise: Staff described as extremely nice and caring · Pharmacist identified by name as wonderful and helpful.
Community Care of Buckhannon
Patients praise: praise for medical providers, physicians, and nurses for being professional and compassionate · strong patient experience ratings in official CMS surveys for the local hospital.
PromptCare
Patients praise: Many patients report positive experiences with doctors, nurse assistants, and X-ray technicians · Strong ratings for nurse and doctor communication in official satisfaction surveys.
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