Urgent Care Center Bridgeport, CT - DOCS Urgentcare
Urgent Care • Bridgeport, CT
Ratings by platform
- Solv Health: 4.7 out of 5 stars (1,252 ratings)
What patients say
Patients praise
- Fast and easy online scheduling process
- Friendly, welcoming, and empathetic staff members
- Efficient, quick service for some patients
- Clean facility environment
- Thorough diagnostic questions by medical providers
Common complaints
- Use of virtual/remote doctors instead of in-person physicians
- Long wait times despite having appointments
- Unprofessional or rude staff behavior
- Issues with insurance billing and upfront payment requirements
- Perception of inadequate medical examinations
In patients' words
"The staff was friendly and there was little wait time for my appointment!"
— Solv Health Review"They did inform me that the doctors would be virtual if I wanted to continue or I could have chosen to leave if that option was not for me. They actually listened and took their time!"
— LocalityBiz Review"Waited 40 min my appt was 1:50 was seen at 2:38, also there was lot of playing and giggling going on while patients being neglected in rooms."
— Solv Health Review"Scheduled an appointment the night before for the morning. Get there and they only see patients over iPads. There are no doctors on site. This isn't clearly stated..."
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