The Ayer Neuroscience Institute - Bridgeport
Neurology & Neurosurgery • Bridgeport, CT
Ratings by platform
- St. Vincent's Medical Center (Neuroscience services): 4.8 out of 5 (based on 139 surveys) (139 surveys)
- Astrid Sanchez, APRN (provider at the institute): 4.7 out of 5
What patients say
Patients praise
- Specialists collaborate on case reviews
- Above-average patient communication regarding recovery at home
- Strong ratings for doctors listening and explaining information well
Common complaints
- Difficulty with administrative staff returning calls
- Unprofessional behavior by office staff (gossiping)
- Communication issues regarding medical orders and pre-authorizations
- Perception of staff being overloaded
In patients' words
"Administrative staff is not good here. When they say they will call me back, they rarely do... While I visit the office, they gossip loudly."
— Birdeye (Review for Ayer Neuroscience Institute site)"88% of patients said they were given information about recovering at home (2% higher than national average)."
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