St. Vincent's Medical Center | Bridgeport, CT | St. Vincent's Medical ...
Urgent Care • Bridgeport, CT
Ratings by platform
- CMS HCAHPS: 3/5 stars (Overall patient satisfaction rating) (973 patient surveys)
- HospitalsAndClinics.com aggregation: 2.9/5 stars (401 reviews)
- MedicalRecords.com: 2.7/5 stars (143 reviews)
What patients say
Patients praise
- High patient willingness to recommend the hospital (approx. 71-87%)
- Facility cleanliness rated above national average
- Positive feedback regarding compassionate and kind staff/nursing care for specific procedures
- Efficient diagnosis and treatment reported by some ER patients
Common complaints
- Challenges with parking and traffic control in the parking garage
- Complaints regarding billing department communication and insurance processing errors
- Negative experiences with emergency room wait times and perceived staff rudeness
- Concerns about hospital quietness at night
In patients' words
"The hospital is clean. ALL employees encountered were caring and pleasant... Three stars because the parking is horrific."
— LocalityBiz user review"Workers from the billing department are the dumbest people I've ever spoken too... They screwed up my insurance Twice! Never fixed it!"
— MedicalRecords.com user review"This was an absolutely wonderful ER experience! ... The entire staff was friendly and helpful!"
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