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Yale New Haven Children's Hospital

Trauma & Burn Center • Bridgeport, CT

★★★☆☆2.7/5445 reviews across 1 platform

Ratings by platform

  • Rehab.com: 2.7/5 (445 reviews)

What patients say

Patients praise

  • dedicated, expert, and professional medical care (specifically regarding the Burn Center)
  • family-centered care approach with amenities like family suites and child-friendly environments
  • effective crisis intervention and positive outcomes for complex cases
  • supportive and caring environment reported by some patients

Common complaints

  • long wait times in emergency/pediatric departments
  • unprofessional or rude staff interactions reported by some patients
  • lack of clear communication regarding patient care and procedures
  • frustration over administrative and scheduling errors

In patients' words

"I was admitted to Bridgeport Hospital burn unit for days, i was seen by Dr Schneider in which she rapidly medicated the situation, i am so very grateful that with the help of my higher power and Dr Schneider my vision will be recovered."

— Stamford Ophthalmology patient testimonial

"I watched my daughter scream in pain for 45 minutes... No one in the room seemed to even know what to do. It was a bizarre and horrible experience."

— TrustReviewers.com user review

"After hours waiting to be seen it took for me to ask at 12:30 when will she be seen because it’s getting late and everyone else in the waiting room was leaving... Why does it take 3 hours for a child to be seen in any Yale facility?"

— Rehab.com user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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