Baptist Health Family Medicine - Berea, KY
Primary Care • Berea, KY
Ratings by platform
- Baptist Health (facility/provider page): 4.83/5 (159 Ratings) for Family Medicine (159 ratings)
- Baptist Health (facility/provider page): 4.89/5 (134 Ratings) for Family Medicine (134 ratings)
- Baptist Health (facility/provider page): 4.67/5 (122 Ratings) for Family Medicine (122 ratings)
- Birdeye (group practice listing): 2.7/5 (21 reviews)
- Healthgrades (provider page example within Berea listing): 4.6/5 (88 reviews)
- Loc8NearMe (group listing summary): Not stated in results (review text is positive) (Not stated in results)
What patients say
Patients praise
- High patient satisfaction for some providers/clinics (e.g., multiple high ratings on Baptist Health site).
- Patients describe professionalism, kindness, respect, and listening (Loc8NearMe text).
- Some Healthgrades reviews praise thoroughness, listening, and recommendation likelihood.
Common complaints
- Low overall star rating on Birdeye for the practice (2.7/5) with multiple complaints.
- Complaints mention poor administrative handling/operational competence and staff attitude.
- A specific negative theme mentions dissatisfaction with medication questioning by a doctor.
In patients' words
"“What happened to me at this clinic is not a “bad experience.” It is a breakdown in professional standards, medical accountability, and basic operational competence.”"
— Birdeye review text (Baptist Health Medical Group Family Medicine - Berea)"“Places ain't worth a shit. All there staff has an attitude. Dr Taylor questions medications you need.”"
— Birdeye review text (Baptist Health Medical Group Family Medicine - Berea)"“The amount of Professionalism, kindness and respect… far exceeds any prior treatment I was given by other Doctors and or Facilities.”"
— Loc8NearMe most recent review snippet"“She immediately got me in… tests which uncovered multiple PE's… I have already recommended Dr Pennington to others.”"
— Healthgrades review snippet (Dr. Jessica Pennington)More clinics in Berea
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