CHI Saint Joseph Health - Saint Joseph Berea - Emergency Room, KY
Emergency Room • Berea, KY
Ratings by platform
- Medicare.gov / U.S. News & World Report (HCAHPS data): 5 out of 5 stars (102 completed surveys (HCAHPS))
- Steer Health (Patient Feedback): Consistently high (multiple 5-star individual reviews) (Multiple anecdotal reviews)
What patients say
Patients praise
- High overall patient satisfaction ratings
- Commendations for friendly, professional, and attentive staff
- Effective communication from nurses and doctors
- Faster emergency room wait times compared to the Kentucky average
- Clean and well-maintained facility
Common complaints
- Some indicators suggest a higher rate of patient readmissions within 30 days compared to averages.
In patients' words
"My overall experience was first class. The entire staff was super friendly and professional. Thank you all for being so kind."
— Steer Health Patient Review"The staff here really made my visit very easy and stress-free... they were excellent, very professional, and very kind."
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