Infusion Services - UK HealthCare - University of Kentucky
Infusion Services • Berea, KY
Ratings by platform
- Momentary/CMS HCAHPS: 4 out of 5 stars (University of Kentucky Hospital) (1,287 patient surveys)
- Birdeye/Google: 2.5 out of 5 stars (UK HealthCare overall) (201 reviews)
What patients say
Patients praise
- Friendly and helpful staff
- Clean and comfortable environment
- Effective communication from doctors and nurses
Common complaints
- Difficulty with financial assistance applications and billing processes
- Some mixed reviews regarding staff responsiveness
In patients' words
"The UK Infusion services office is wonderful. It is always clean and staff are super friendly and helpful. I always get great service."
— Loc8NearMe user review (May 2026)"During every visit the staff goes above and beyond to ensure my visit is pleasant."
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