Berea Primary Care Archives
Family Medicine • Berea, KY
Ratings by platform
- Birdeye (Baptist Health Medical Group): 2.7/5 stars (21 reviews)
- Healthgrades (Individual Provider): 4.9/5 stars (21 reviews/ratings)
What patients say
Patients praise
- Knowledgeable and professional medical providers
- Staff described as friendly, caring, and attentive
- Providers who listen to patient concerns and explain things clearly
- Helpful approach for patients without insurance
Common complaints
- Long wait times at some clinics
- Occasional administrative errors and communication issues regarding paperwork
- Staff attitude complaints in isolated reviews
In patients' words
"What happened to me at this clinic is not a “bad experience.” It is a breakdown in professional standards, medical accountability, and basic operational competence."
— Birdeye reviewer"Dr. Robin Smith is absolutely amazing she actually cares about how I feel about everything and listens to my concerns and helps me to the best of her ability."
— Healthgrades reviewer"Jason Lunsford at Berea Primary Care has been great so far. If he doesn't know the answer he genuinely wants to find it."
— Facebook user commentMore clinics in Berea
Baptist Health Family Medicine - Berea, KY
Patients praise: High satisfaction ratings for individual providers on the official clinic website · Praise for doctors and nurse practitioners being attentive and caring.
CHI Saint Joseph Medical Group - Primary Care - Berea, KY
Patients praise: High provider ratings on Vitals for primary care clinicians (e.g., 4.7 and 4.8/4.9 shown) · Patients praise communication, listening, and kind/caring demeanor (for Dr. Jessica Pennington).
CHI Saint Joseph Health - Outpatient Infusion, Berea, KY
Patients praise: Compassionate and attentive medical staff · High levels of patient satisfaction and recommendation rates.
CHI Saint Joseph Health - Saint Joseph Berea - Emergency Room, KY
Patients praise: High overall patient satisfaction ratings · Commendations for friendly, professional, and attentive staff.
Infusion Services - Kentucky River Medical Center
Patients praise: Clean facilities are frequently noted by patients · Staff members are often described as communicative and helpful by many patients at Saint Joseph Berea.
Noble Dental | Noble Dental
Patients praise: Compassionate and gentle approach · Professional and friendly staff.
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