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Clinical Support Options CBHC - Athol - Mass.gov

Mental Health ServicesAthol, MA

★★☆☆☆1.7/525 reviews across 2 platforms

Ratings by platform

  • Birdeye: 1.8 out of 5 stars (24 reviews)
  • RehabCosts.org: 0 out of 5 stars (1 review)

What patients say

Patients praise

  • Some initial intake experiences described as acceptable or good

Common complaints

  • Difficulties with scheduling, including last-minute cancellations and double-booking
  • Reports of unprofessional communication and unresponsive staff or supervisors
  • Concerns regarding medication management and treatment consistency
  • Difficulties accessing timely care and long wait times

In patients' words

"Staff never stays the same due to employers. Not worth going to."

LocalityBiz

"This pace has become a zoo, no one knows what they are doing here any more, They have been screwing up my meds. for the past six months..."

Birdeye

"I am disgusted that a healthcare provider would be so unprofessional and unaccommodating."

LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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