Athol Hospital
Mental Health Services • Athol, MA
Ratings by platform
- Birdeye: 2.9/5 (155 reviews)
- OpenGovNY: 3.1/5
- Healthgrades
What patients say
Patients praise
- some patients report feeling acknowledged and treated well by specific staff members
- appreciation for the facility's convenience for smaller medical needs
- praise for professional techs and EMTs in some experiences
- some reports of timely and thorough care in the ER
Common complaints
- reports of rude or dismissive behavior from ER doctors and nursing staff
- concerns about long wait times in the emergency room
- complaints regarding lack of communication, compassion, or bedside manner
- negative feedback concerning unprofessionalism, such as staff socializing or ignoring call lights
In patients' words
"My favorite ER! Every time I walk in here I feel like I'm acknowledged immediately... I feel like they are thorough, and don't waste a lot of time"
— OpenGovNY review by 'youtube ledgend'"The RN staff truly made my family feel that they did not care about patient care at all... The ONLY redeemable staff here were the techs and the EMTs who were very professional"
— LocalityBiz review"It was clear to me as soon as I got to the ER that these people don’t care (though the woman doing Intake was nice enough). They make you wait a ridiculously long time to be seen"
— Birdeye review by Pt C.More clinics in Athol
CSO
Patients praise: Compassionate and caring staff at specific addiction treatment centers (CleanSlate) · Effective medication-assisted treatment (MAT) programs.
Family Medicine for McHenry County
Patients praise: Highly regarded, caring physicians (specifically Dr. Lesser) · Personalized, family-like care environment.
D'Ambrosio Eye Care
Patients praise: Professional and thorough eye appointments · Pleasant and personable staff reported by some patients.
Maireni Cruz, MD, FACP
Patients praise: Dr. Cruz is frequently described as a caring, friendly, and knowledgeable physician. · Patients appreciate his listening skills and passion for his work, particularly in addiction medicine..
Find Psychiatrists In Athol, Massachusetts - LifeStance Health
Patients praise: Attentive, empathetic, and professional clinicians · Ease of scheduling and use of patient portals for some users.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.