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Maireni Cruz, MD, FACP

Internal Medicine • Athol, MA

★★★★☆4.1/540 reviews across 4 platforms

Ratings by platform

  • Birdeye: 3.6/5 (10 reviews)
  • WebMD Care: 5/5 (9 reviews)
  • Healthgrades: 4.3/5 (6 reviews)
  • Doc360°: 3.70/5 (15 reviews)

What patients say

Patients praise

  • Dr. Cruz is frequently described as a caring, friendly, and knowledgeable physician.
  • Patients appreciate his listening skills and passion for his work, particularly in addiction medicine.
  • The medical staff (nurses/nurse practitioners) are often noted as amazing or wonderful.

Common complaints

  • Front office staff are described as rude, unprofessional, and lacking people skills.
  • Some patients have expressed frustration regarding medication refills and office communication.

In patients' words

"I'm a patient of dr.cruz he's a good doctor there's no complaints about him but there front office they are always so rude..."

— Birdeye

"The best Doctor!!! He listens, he is friendly, he cares and wants you to succeed!! If you need an addiction specialist choose him!"

— Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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