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The Vascular Care Group - Worcester, Massachusetts

Vascular SurgeryWorcester, MA

★★★★★4.9/5227 reviews across 1 platforms

Ratings by platform

  • GetFerociousReviews: 4.9/5 stars (227 reviews)
  • Healthgrades: Negative review mentioned

What patients say

Patients praise

  • Patients frequently praise individual physicians for being professional, kind, and empathetic
  • Clear communication and effective explanations of conditions and treatments from doctors
  • Staff are often noted as helpful in answering questions and making patients feel at ease

Common complaints

  • Reports of administrative issues, including scheduling errors and being overcharged for services
  • Complaints from employees regarding workplace culture, including claims of toxicity, favoritism, and management issues
  • Occasional reports of long wait times for appointments

In patients' words

"Dr Arous, was professional, kind, empathic, and explained things in a way that a layman like me could understand easily. It was easy to trust him with my heart because of this."

WebMD patient review for Dr. Elias Arous

"Office was running over 30 minutes behind schedule. Overcharged for procedure that did not occur. I would not recommend this practice to anyone."

Healthgrades review for The Vascular Care Group, Worcester

"Management is a joke. ... Constant mistakes with scheduling so the practices is a mess from start of day to finish."

Indeed employee review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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