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The Vascular Care Group

Vascular Surgery • Worcester, MA

★★★★★4.9/5227 reviews across 2 platforms

Ratings by platform

  • GetFerociousReviews: 4.9/5 (227 reviews)
  • Healthgrades

What patients say

Patients praise

  • Patients frequently praise individual physicians for being professional, kind, and empathetic
  • Clear communication and effective explanations of conditions and treatments from doctors
  • Staff are often noted as helpful in answering questions and making patients feel at ease

Common complaints

  • Reports of administrative issues, including scheduling errors and being overcharged for services
  • Complaints from employees regarding workplace culture, including claims of toxicity, favoritism, and management issues
  • Occasional reports of long wait times for appointments

In patients' words

"Dr Arous, was professional, kind, empathic, and explained things in a way that a layman like me could understand easily. It was easy to trust him with my heart because of this."

— WebMD patient review for Dr. Elias Arous

"Office was running over 30 minutes behind schedule. Overcharged for procedure that did not occur. I would not recommend this practice to anyone."

— Healthgrades review for The Vascular Care Group, Worcester

"Management is a joke. ... Constant mistakes with scheduling so the practices is a mess from start of day to finish."

— Indeed employee review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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