Our Drug & Alcohol Detox Center in Worcester, MA - Adcare.com
Substance Addiction Recovery • Worcester, MA
Ratings by platform
- Birdeye (Aggregate): 4.3/5 (~1,228 (aggregate across platforms))
- AdCare Outpatient Facility (Birdeye): 4.7/5 (45)
What patients say
Patients praise
- Caring and supportive staff members
- Effective medically supervised detox experience
- Helpfulness of therapy groups and counseling sessions
- Positive impact on recovery journeys
Common complaints
- Staffing shortages and perceived lack of responsiveness
- Concerns regarding administrative handling of patient belongings
- Complaints about the discharge process and lack of transition support
- Negative experiences with communication from counselors and nursing staff
- Reports of being denied admission or support based on insurance status
In patients' words
"The patience of the care team was worth going there. The staff was caring and understanding. Made my stay a lot more comfortable then other place I've been to."
— Patient Review (Birdeye)"I wouldn't advise anybody to go to advocate and expect to get results... it's just not the same."
— Patient Review (Trupaths)"If I could give this place a 0 star I would. I had to pick my son up from here, because he started getting a really bad infection... these people don't care and they treat you horrible."
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