Addiction Treatment Center Worcester | Rehab Center
Substance Addiction Recovery • Worcester, MA
Ratings by platform
- AdCare Hospital (Aggregate/BotW/Recovery.com): 4.3/5 (~348-976 reviews (aggregate))
- AdCare Outpatient Facility (Birdeye): 4.7/5 (45 reviews)
- The Haven Detox (StartYourRecovery.org): 5/5 (252 reviews)
What patients say
Patients praise
- Compassionate and dedicated clinical staff reported by many clients
- Effective detox and early recovery support programs
- Clean and comfortable facility environments in many instances
- Strong sense of community and peer support among residents
- Individualized treatment plans and holistic care approaches
Common complaints
- Complaints regarding medical neglect and lack of responsiveness to health concerns
- Concerns over facility atmosphere, some described as institutional or restrictive
- Issues with communication, billing clarity, and administrative processes
- Inconsistent quality of staff care and occasional unprofessionalism
In patients' words
"If I could give this place a 0 star I would. I had to pick my son up from here, because he started getting a really bad infection with his teeth... These people don't care and they treat you horrible."
— AdCare Outpatient Facility patient review"Staff is kind, caring and knowledgeable."
— The Haven Detox patient review"This place did save my life."
— Parsons Hill Rehabilitation & Health Care Center resident review"PLEASE LISTEN TO THE BAD REVIEWS DONT SEND YOUR FAMILY HERE... Neglect neglect neglect."
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