Bay State Physical Therapy Worcester, MA
Physical Therapy • Worcester, MA
Ratings by platform
- Google Reviews via Reviewsonmywebsite: 4.8 out of 5 stars (191 reviews)
- Yelp (Brand level): 4.3 out of 5 stars (285 reviews)
What patients say
Patients praise
- Professional, friendly, and welcoming staff at both the front desk and clinical levels
- Effective treatment and successful recovery goal achievement
- Well-maintained, clean, and encouraging facility environment
- Thorough communication and explanation of the treatment process by therapists
- Efficient scheduling and check-in procedures
Common complaints
- Occasional inconsistency in seeing the same physical therapist for each appointment
In patients' words
"It is a little inconsistent as you do not typically see the same PT each time, but the notes and progress you make are all tracked so the PT you do see already knows where you are at and knows what to do. Highly recommend!!"
— Patient Review via PhysicalTherapyNearMe"The staff at the front office are well-trained, friendly, welcoming, and very knowledgeable, making patients feel at ease. The experience has been great, with the staff's attentiveness and friendliness being truly remarkable."
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