Therapy & Psychiatry in Woburn, MA - 12 Alfred St
Mental Health Care • Woburn, MA
Ratings by platform
- Birdeye: 5.0/5.0 (for individual providers like Erica Araujo and Scot Frink) (91 total reviews for the practice (Birdeye); 15 reviews for Erica Araujo)
What patients say
Patients praise
- Attentive, compassionate, and professional care from specific providers (e.g., Erica Araujo, Scot Frink, Dr. Alison Szymanski)
- Effective, personalized treatment plans and support for conditions like anxiety and depression
- Streamlined and convenient scheduling system for many patients
- Positive experiences with intake and professional communication from some staff members
Common complaints
- Occasional administrative and communication issues, particularly regarding billing and address verification
- Past reports of difficulties with front desk staff and communication with insurance, potentially impacting care access
In patients' words
"She is the first med specialist I’ve ever had that finally has me on a regimen that works for me. In terms their administrative team- they’re amazing as well."
— Patient review (Erica Araujo, Birdeye)"I always had billing/insurance issues with them, to the point where they told me I couldn’t make an appointment because I had a balance... So unfortunately I had to stop my medication COLD TURKEY."
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