Woburn Outpatient Mental Health Treatment – IOP/PHP
Mental Health Care • Woburn, MA
Ratings by platform
- Woburn Addiction Treatment (Google/Aggregate): 4.8/5 (~129-138 reviews)
- Northeast Health Services - Woburn (Birdeye): 4.0/5 (124 reviews)
- Holistic Behavioral Health Multi Services (Google): 4.5/5 (25 reviews)
What patients say
Patients praise
- Supportive, knowledgeable, and compassionate clinical staff
- Effective individualized recovery and treatment plans
- Positive impact on mental health and addiction recovery journeys
- Helpful and responsive administrative support for many patients
- Well-organized group therapy sessions
Common complaints
- Inconsistent staff and high provider turnover
- Difficulties with administrative tasks such as medication refills or insurance/financial communication
- Perceived lack of compassion or empathy from some administrative or clinical personnel
- Negative experiences with specific therapists or psychiatry providers
- Challenges with facility navigation/accessibility
In patients' words
"The staff treated me with dignity, compassion, and genuine understanding. They created an environment where I felt safe, heard, and supported during a very difficult time in my life."
— Woburn Addiction Treatment patient review"They don’t care about people, they just care about a paycheck. Since I’ve been with them, 2 NP’s have come and gone. Very inconsistent, very difficult to get med refills, very rude front desk person."
— Arbour Counseling Services patient review"I have Documented PTSD and I with a case worker had a three way conversation... and he said I shouldn't feel that way and that I wasn't cooperating then terminated with me."
— Northeast Health Services patient reviewMore clinics in Woburn
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