Wound Care | Formerly Lake Wales Medical Center - AdventHealth
Wound Care • Winter Haven, FL
Ratings by platform
- SeniorHealthDatabase, Vivian Health: 2/5 stars (general hospital) to 3.8/5 stars (Varies by platform, generally low review volumes for specific departments)
- Birdeye, SolvHealth: 4/5 (AdventHealth Winter Haven ER), 2.8/5 (AdventHealth Centra Care Winter Haven) (74 (ER), 4 (Centra Care))
What patients say
Patients praise
- Recognition for exceptional wound care clinical outcomes and patient satisfaction rates
- Appreciation for specific staff members (nurses, chaplains, surgeons) who are described as caring and professional
- Successful wound healing experiences reported by individual patients
Common complaints
- Long wait times in emergency and outpatient settings
- Perceived lack of empathy or poor bedside manner from some staff
- Communication gaps regarding discharge plans and medical conditions
- Dissatisfaction with treatment outcomes, specifically regarding pain management or surgical complications
In patients' words
"The Center achieved outstanding clinical outcomes for twelve consecutive months, including a patient satisfaction rate higher than 92 percent."
— LakeWalesNews.net"This place is awesome. They took my wound that everybody said were not heal unless I did surgery and I totally refuse to do surgery and then healed my wound in the matter of weeks..."
— Wanderlog"...my recent visit to this hospital during a severe panic/anxiety attack was one of the most invalidating and distressing medical experiences I have ever had."
— Birdeye (AdventHealth Winter Haven ER review)"This hospital is garbage... I was informed I was cramping and charged $3,000. After leaving unsatisfied in intense pain... torn ACL."
— vymaps.com (Legacy Lake Wales Medical Center review)More clinics in Winter Haven
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