Oak Street Health Winston-Salem
Primary Care • Winston-Salem, NC
Ratings by platform
- Oak Street Health Winston-Salem: 4.66/5 (413 reviews)
- Atrium Health Primary Care One Health Family Medicine: 4.5/5 (57 reviews)
What patients say
Patients praise
- Physicians and nurse practitioners described as caring, attentive, and knowledgeable
- Thorough clinical evaluations and clear communication by some providers
- Welcoming office staff at some locations
- Short wait times reported at certain clinics
Common complaints
- Long wait times and scheduling issues
- Rude or unprofessional front desk and administrative staff
- Concerns about billing accuracy and insurance communication
- Dissatisfaction with the thoroughness of patient history reviews and communication of medical information
- Difficulties in getting timely responses to patient inquiries or complaints
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